​Introduction

​

Jennifer Foltz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website jenniferfoltz.com and use our health and healing services.

 

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

​

Information We Collect

​

We collect the following types of personal information:

​

Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address

• Demographic Information: Date of birth

• Payment Information: Credit card details, billing address, and payment history

• Account Information: Username, password, and account preferences

• Communication Data: Information you provide when contacting us through forms, email, or phone

• ​

Information Collected Automatically

• Usage Data: Information about how you interact with our website, including pages viewed, time spent, and navigation patterns

• Device Information: IP address, browser type, operating system, and device identifiers

• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience (see our Cookie Policy below)

​

How We Use Your Information

​

We use your personal information for the following purposes:

• Appointment Scheduling: To schedule, confirm, and manage your appointments

• Payment Processing: To process payments for services rendered

• Customer Support: To respond to your inquiries and provide assistance

• Email Communications: To send you newsletters, promotional materials, and service updates (with your consent)

• Service Improvement: To analyze usage patterns and improve our website and services

• Legal Compliance: To comply with applicable laws, regulations, and legal processes

• Health Record Maintenance: To maintain accurate records of services provided

 

How We Share Your Information

​

We do not sell your personal information. We may share your information with:

​

Service Providers

​

• Payment Processors: To process credit card payments and manage billing

• Email Service Providers: To send newsletters and communications

• Cloud Storage Providers: To securely store data

• Scheduling Software: To manage appointments and calendars

​

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

​

Legal Requirements

​

We may disclose your information if required by law or in response to:

• Court orders or legal processes

• Government or regulatory requests

• Protection of our rights, property, or safety

• Investigation of fraud or security issues

 

Your Privacy Rights

​

California Residents (CCPA Rights)

​

If you are a California resident, you have the following rights:

• Right to Know: Request disclosure of personal information we collect, use, and share

• Right to Delete: Request deletion of your personal information (subject to certain exceptions)

• Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell personal information)

• Right to Non-Discrimination: Receive equal service and pricing regardless of exercising your privacy rights

 

To exercise these rights, please contact us using the information provided below. We will verify your identity before processing your request.

​

All Users

​

Regardless of location, you may:

• Access Your Information: Request a copy of the personal information we hold about you

• Correct Your Information: Update or correct inaccurate information

• Unsubscribe: Opt-out of marketing emails by clicking the unsubscribe link in any email

• Close Your Account: Request account deletion (we may retain certain information as required by law)

 

Data Security

​

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data during transmission (SSL/TLS)

• Secure storage systems with access controls

• Regular security assessments

• Employee training on data protection

​

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

​

Data Retention

​

We retain your personal information for as long as necessary to:

• Provide our services

• Comply with legal obligations (including healthcare record retention requirements)

• Resolve disputes

• Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

​

HIPAA Compliance

​

As a health and healing service provider, we may handle Protected Health Information (PHI) subject to the Health Insurance Portability and Accountability Act (HIPAA). For information about how we handle PHI, please refer to our Notice of Privacy Practices, which is provided separately and complies with HIPAA requirements.

​

Cookies and Tracking Technologies

​

We use cookies and similar technologies to:

• Remember your preferences and settings

• Analyze website traffic and user behavior

• Provide personalized content

​

You can control cookies through your browser settings. Note that disabling cookies may limit certain website functionality.

​

Third-Party Links

​

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

​

Changes to This Privacy Policy

​

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website

• Updating the "Last Updated" date

• Sending an email notification (for material changes)

​

Your continued use of our services after changes constitutes acceptance of the updated policy.

​

Contact Us

​

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

​

Jennifer Foltz
530 S. Main Street Suite 102
Sebastopol, CA 95472
Email: hello@jenniferfoltz.com
Phone: (707) 758-8603 

​

For California residents exercising CCPA rights, you may also use the contact information above or submit a request through our website.​​